COMPLIMENTARY VILLA STARTER PACKS
When you arrive at the villa we provide a complimentary:
- Refreshment pack consisting of tea,coffee , milk, sugar and biscuits.
- Starter pack of basic household items that includes a small supply of hand wash soap, soap powder, washing up liquid, candles, matches, toilet rolls, dish cloths and mosquito repellent. When the initial supply is used, you will need to purchase more.
Samarth, Sharmilla, Mangala, Seema, and Suman, our roving house managers, each have their own properties to look after and will prepare your accommodation for your arrival and keep a keen eye on things during your holiday. To ensure the smooth running of the property and your stay is as comfortable as possible we provide a report form in each villa where you can record anything that needs attention.
Each property has daily cleaning service. The cleaning service comprises of: cleaning bathrooms, bed making, sweeping, dusting, washing pots and pans and cleaning the kitchen. Not included: food preparation (other than for breakfast); shopping; ironing of personal laundry items. We can advise of local laundries if you require a laundry service.
On selected properties, in addition to a cleaning service,
the house may include a number of other staff such as a
housekeeper, house steward, security staff, manager or caretaker.
Their duties will be very specific to that house and are
listed on the individual property page on the website.
BREAKFAST COOK AND BREAKFAST - Luxury Villa Package
Breakfast is available between the hours of 8.30am and 11.30am each day. Breakfast (a simple egg preparation or vegetarian option) is complimentary. Please discuss with the cook if you would like her to prepare any different dishes and she will advise what provisions you will need to buy for the next day.
Please note that the cook only prepares and serves breakfast. She does not prepare or cook other meals. We are unable to provide a shopping service.
GAS, ELECTRIC AND TELEPHONE
There are no hidden extras for these items. The price of your holiday rental includes gas and electricity charges and the cost of local telephone calls made from the house
We offer complimentary WiFi in all properties by way of a wireless router and TATA dongle. This will provide up to 1.5 GB download for up to 7 days usage. If you exceed this there is a charge of Rs 500 plus Good & Services tax.
Please note that the internet speed in Goa is slower than the speed you will be used to. This is beyond our control.
BED LINEN AND TOWELS
All bed linen and bathroom towels are supplied and laundered
a minimum of twice per week
In some properties, where there is a private swimming pool,
(please check the facilities list on the property page)
we also supply pool towels but we kindly request that these
are not to be taken to the beach.
ARRIVAL AND DEPARTURE
ASSISTANCE DURING YOUR STAY
- VILLA BRIEFING
On arrival or shortly after a member of the Lazydays' team will meet you at your villa where you will receive a short briefing on how the house works and facilities offered and the roles of the staff.
- HOLIDAY GUIDE AND PROPERTY HANDBOOK
Each villa and apartment is supplied with its own handbook that gives general information on how to get the best out of your holiday and what to expect from your accommodation. Your greeter is also a permanent resident of Goa and has an immense amount of local knowledge and will be able to offer advice.
- DEPARTURE MEETING
At a pre-arranged time during the last day of your holiday a member of the team will call to see you to reconfirm your return transfer arrangements, note any breakages and clear any charges.
You have chosen a private villa holiday and we intend to respect your privacy. However, if you require assistance our office is open 7 days a week from 9am-6pm and you will be provided with an out of hours emergency contact number should you require emergency assistance.
If there is anything else you want to know then we, and the friendly Lazydays’ team, are all available to give honest and impartial advice and offer additional assistance if needed. We will understand if you want to do your own thing, but if you need us, we are no more than 10 minutes drive or a phone call away. You'll see us if you want - if you don't, you won't.
EXTRA BEDS, EXTRA MATTRESSES, CHILD SHARING, CHILD COTS
On each villa description we give the maximum occupancy possible within the configuration of the beds, bedrooms and bathrooms. Where space permits some properties are able to accommodate additional beds or roll up mattresses. Child sharing is permitted where the bed is 5ft wide or more and travel cots are available which are suitable for children under 2 years of age. Please see Booking Information
for details and charges.